Account Manager, Amazon Freight

3 days ago


London, Greater London, United Kingdom Amazon UK Services Ltd. Full time
About the Role

We are seeking a highly analytical and customer-obsessed Account Manager to join our Amazon Freight team in London. As a key member of our team, you will be responsible for nurturing and growing our existing portfolio of shippers through relationship building, engagement activities, and delivering exceptional shipper experiences.

Key Responsibilities
  • Nurture and grow an existing portfolio of small/medium-sized shippers and achieve volume goals with best-in-class service.
  • Maintain a high level of engagement from our shippers through consultative account management and proactively identify the challenges they are facing.
  • Build strong relationships with key stakeholders across the portfolio as well as internally.
  • Lead new commercial initiatives to solve customer pain points and improve shipper experience.
  • Lead by example and coach other team members to ensure success as a team.
About the Team

As part of Amazon Transportation Services (ATS), you will be welcomed into a diverse team that plays a central role in our success. Our team captures data and uses it to drive decisions, making Amazon more innovative and efficient. We put safety first, and our people are our priority. We use the expertise of our people to get packages to their destination – quickly, conveniently, and sustainably.

Requirements
  • A degree.
  • Experience in business development, partner development, sales, or alliances management.
  • Experience using data and metrics to determine and drive improvements.
  • Advanced proficiency in verbal and written English.
Preferred Qualifications
  • Experience in online advertising or high-tech products/services.


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