Head of Operations and People

2 weeks ago


London, Greater London, United Kingdom Love Recruitment Full time

Job Title: Head of Operations and People

Job Summary: We are seeking a highly motivated and experienced Head of Operations and People to lead our operations and people strategies.

About the Role:

As the Head of Operations and People, you will be responsible for overseeing day-to-day operations across all fitness sites, ensuring high standards of service delivery, safety, and compliance. You will develop and implement operational strategies, including operating models, processes, and SOPs. You will also monitor key performance indicators (KPIs) to measure operational efficiency, cost control, and service levels.

Key Responsibilities:

  • Oversee day-to-day operations across all fitness sites
  • Develop and implement operational strategies
  • Monitor key performance indicators (KPIs)
  • Lead operational projects
  • Manage supplier relationships and contracts
  • Regular site visits across all locations

About You:

  • Proven experience in operations and HR/people management
  • Experience managing multisite operations
  • Leadership experience with a track record of building and managing high-performing teams
  • Excellent communication and interpersonal skills
  • Demonstrated ability to drive change and implement new processes
  • Strong problemsolving and analytical skills
  • Passionate about health, wellness, and fitness

What We Offer:

We offer a competitive salary, benefits, and a dynamic work environment. If you are a motivated and experienced professional looking for a new challenge, please apply for this exciting opportunity.



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