People Operations Coordinator

4 weeks ago

London, Greater London, United Kingdom Bill's Head Office Full time

About the Role

We are seeking a highly organized and proactive People Coordinator to join our Head Office team at Bill's. This is an on-site role based in Fitzrovia, and you will be the first point of contact for restaurant managers on HR queries, including ER, L&D, and Talent Acquisition.

Key Responsibilities

  • Managing processes relating to internal policies and practices, such as drafting letters and briefing employees on processes.
  • Management of the People team inbox.
  • Supporting the People Function as and when needed.
  • First point of contact for general HR queries, offering support to the People team as needed.
  • Preparing management reports as required, e.g. absence and employee turnover.
  • Supporting the people team build and implement new processes and ways of working.
  • Working with the Payroll Manager to ensure the accurate processing of payroll each pay period.
  • Acting as note taker when required.
  • Delivering ad hoc projects as requested.
  • Responsible for HR administration for a range of People-focused systems.
  • Assisting in the new starter on-boarding process, including checking right to work documents and drafting contracts and letters.
  • A variety of HR administrative tasks, such as responding to requests for references.
  • Conducting file audits and keeping files up to date.
  • Coordinating and setting up meetings.
  • Administration of staff benefits.
  • Supporting the Talent Acquisition team when necessary.
  • Supporting the L&D team when necessary.

Requirements

  • Excellent administration and organisational skills, with excellent attention to detail.
  • An effective team player with a positive, proactive, problem-solving, can-do attitude.
  • Able to work collaboratively and transparently, willing to help colleagues during busy times.
  • A positive approach to work and being autonomous over workload.
  • Uses own initiative and looks for more efficient/effective ways of initiating tasks.
  • Be able to build rapport with all stakeholders.
  • Be a confident communicator, verbally and in writing.
  • Understand the need to work with discretion and be able to treat information as confidential.
  • Previous exposure to HR, either as an HR Administrator or similar role.
  • Working towards or CIPD qualified is desirable.
  • Has worked within an initiative-taking, fast-paced environment.
  • Previous experience of using Fourth or another HRIS advantageous.

About Us

We are an equal opportunity employer, and we value diversity at our company. We do not discriminate based on race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.

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