Facilities Operations Coordinator

3 weeks ago

London, Greater London, United Kingdom People Group Full time
Job Description

We are seeking a highly skilled Facilities Manager to join our team at People Group. The successful candidate will be responsible for managing all aspects of our facilities, with a focus on delivering exceptional service to our clients and customers.

The Facilities Manager will be the central point of contact for all facility-related issues, providing immediate response and resolution to any concerns. They will also be responsible for planning and coordinating relocation processes, managing logistics, and ensuring all facilities are fully functional at the new location.

Key Responsibilities:

  1. Day-to-Day Issue Management: Respond to and resolve facility-related issues in a timely and efficient manner.
  2. Relocation Coordination: Plan and coordinate relocation processes, including liaison with movers, packing and unpacking of items, and setup of workstations.
  3. Office Moves: Assist in planning and executing office moves, minimizing downtime and ensuring a seamless transition to the new workspace.
  4. Archiving Requests and Locker Management: Handle archiving requests, ensuring documents are securely stored and easily accessible when needed.
  5. Liaising with Security: Maintain constant communication with the security team, addressing security-related concerns and ensuring a safe working environment.
  6. Daily Interactions: Engage in daily interactions with designated representatives to address any immediate concerns and ensure the smooth flow of operations.
  7. Monthly Performance Review Meetings: Present detailed reports on service delivery, supplier performance, and issue resolution.
  8. Supplier Management: Record and manage Service Level Agreements (SLAs) with suppliers, ensuring they adhere to agreed-upon standards.
  9. Site Attendance and Potential Visits: Be physically present at the site during regular business hours to ensure immediate attention to any issues.
  10. Virtual Support: Provide remote support to other locations as needed.
  11. Setting up and testing clients' various AV/FM/Catering operations.
  12. Incumbent Supplier Oversight: Oversee the performance of incumbent suppliers, ensuring they meet agreed-upon service levels.

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