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Scheduler

2 months ago

Salford, Salford, United Kingdom Kier Group Full time
About the Role

We are seeking a skilled Scheduler to join our Inspection, Maintenance and Testing team in Manchester. As a Scheduler, you will play a crucial role in ensuring the efficient operation of our field staff and the timely completion of tasks.

Key Responsibilities
  • Dispatch and coordinate all works for regional field staff, adhering to Service Level Agreements (SLAs) and striving for first-time fixes.
  • Respond to client-raised issues and collaborate with management to update Workforce Management (WFM) tickets within expected timeframes.
  • Arrange access and liaise with Service Providers (SPs) as required, ensuring that dispatched engineers are aware of access restrictions, site safety requirements, and potential hazards to prioritize their safety.
  • Collaborate with other regional dispatchers, subcontractors, administrators, and the management team to ensure effective operation of IMT contracts.
  • Update site databases in a timely manner and report inaccuracies for further investigation.
Requirements
  • Previous experience in a similar role where work is assigned to engineers.
  • Excellent knowledge of Microsoft Office and computer literacy.
  • Good eye for detail.
  • Ability to prioritize workload and work in a fast-paced environment.
What We Offer

We are committed to creating a diverse and inclusive work environment. Our employees play a vital role in shaping our diversity and inclusion initiatives. We offer a range of benefits that you can tailor to your needs.

We look forward to receiving your application to join our team.