Customer Engagement Specialist
1 day ago
Are you passionate about delivering exceptional customer experiences? Do you have excellent communication skills and a strong desire to succeed in a fast-paced sales environment?
We are currently seeking a Customer Engagement Specialist to join our team at Listers Group as a Toyota Brand Ambassador.
As a key member of our sales team, you will be responsible for engaging customers with the latest Toyota products and technologies, and will work closely with our team to deliver exceptional customer experiences.
The successful candidate will receive a basic salary up to £25,000 per annum, plus bonus and company car, making the total OTE (£30,000) a highly competitive package.
Our comprehensive training programme ensures that you have all the knowledge needed to become a Toyota Brand Ambassador.
Key Responsibilities- Create and maintain a positive customer-friendly sales environment while taking responsibility for day-to-day maintenance and presentation of the showroom.
- Offer, promote and sell the value of all new and used vehicles in line with Listers and brand trading policies.
- Be prepared to receive and welcome new customers' enquiries via telephone, walk-in, email and LiveChat in line with Listers sales process and procedures.
- Guide and inform the customer while giving a competent and enthusiastic presentation of all vehicles within the product range.
- Achieve a high level of customer satisfaction.
We offer a comprehensive benefits package, including:
- 33 days holiday including bank holidays.
- Company Pension.
- Wellness Programme.
- Sick Pay.
- Group Life Insurance.
- Staff discount on car servicing.
- Listers Benefits - discounts on retailers, restaurants, cinemas and holidays.
- Long service and loyalty incentives.
- Staff Referral Scheme.
- In-house, manufacturer and professional qualifications.
- Company Events.
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