Accommodation Services Coordinator
3 days ago
We are seeking an experienced Housing Options Officer to join our team in delivering high-quality services to users on housing and homelessness matters. The successful candidate will be responsible for preventing homelessness, investigating client circumstances, and determining duties owed to homeless applicants under the Homelessness Reduction Act 2017.
Key Responsibilities:- Determine duties owed towards potentially homeless applicants under the Homelessness Reduction Act 2017.
- Work proactively as part of a frontline team to provide support to households at risk of homelessness.
- Manage a caseload and undertake investigations to make sound timely decisions.
- Identify clients with support needs and treat them respectfully, thoughtfully, and sensitively.
- Support with the development and delivery of training and awareness-raising events relating to homelessness.
The ideal candidate will have:
- At least 3 years of experience as a Homelessness Prevention Officer in the Public Sector.
- Excellent communication and interpersonal skills.
- Comprehensive knowledge of housing legislation, welfare reforms, and the Homelessness Reduction Act.
- Experience of managing complex client caseloads and ad-hoc cases.
- Good knowledge of administrative and IT systems.
- Self-motivated and highly organized.
- Eligible to work in the UK.
- Institute of Housing, NVQ Housing, or other relevant qualification or equivalent experience/education/training.
- Occasional travel within and beyond the Council's geographical boundaries.
Vivid Resourcing Ltd is committed to equality of opportunity for all. We encourage individuals from diverse backgrounds to apply.
Estimated Salary: £38,500 per annum-
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