Community Engagement Ambassador
2 weeks ago
About the Role
This is a challenging opportunity to develop and maintain a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Responsibilities
- Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
- Support all service enhancers to build strong relationships including active use of Concierge.
- Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
- Plan and prioritize tasks and responsibilities to meet the needs of the customer.
- Seek to understand customer needs & wants with curiosity and confidence through intentional engagement.
- Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
- Actively participate in community/store activities and events that promote Talbots.
- Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
- Professionally represent the brand.
What We Offer
- Growth opportunities.
- Incentive opportunities.
- Generous merchandise discounts.
- Other perks: referral incentive program, discounts on travel, shopping, concerts and more.
Note
This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
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