Senior Digital Transformation Consultant

4 days ago

Glasgow, Glasgow City, United Kingdom Genpact Full time
About the Role

We are seeking a highly skilled and experienced Senior Digital Transformation Consultant to join our team at Genpact. As a Principal Consultant for Digital Solutions, you will play a key role in driving the adoption of e-signature technology and digital workflow processes, including the DocuSign initiative.

Key Responsibilities
  • Drive Digital Transformation: Develop and implement a framework of expertise in e-signature and digital transformation to drive business objectives and ensure operational readiness.
  • Partner with Stakeholders: Collaborate with businesses and technology units to gather and document business processes and requirements, ensuring all key considerations are fully understood.
  • Lead Digital Process Improvement: Provide SME-level leadership and support to cross-functional teams to identify and resolve problems, and facilitate user trainings to ensure successful adoption of digital processes.
  • Manage Documentation: Keep updated documentation on Jive and Sharepoint to ensure seamless knowledge sharing and collaboration.
Qualifications and Skills
  • Education: BE/B Tech/MCA degree
  • Communication Skills: Excellent written and verbal communication skills
  • Experience: Prior experience with DocuSign in development or operations/support capacity, and relevant professional experience as a software developer/engineer or application/platform developer
  • Technical Skills: Expertise in configuration, strong communication skills, good customer service skills, and experience managing multiple concurrent projects
  • Soft Skills: Excellent problem-solving skills, good negotiation, influencing, and stakeholder management skills, organized, and excellent interpersonal skills
About Genpact

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws.

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