Service Director Leadership Role

23 hours ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CBW Staffing Solutions Ltd Full time

Role Overview

The position of Service Director is a senior leadership role responsible for overseeing the successful planning, direction, and coordination of business operations within the Service and Maintenance division. This includes managing financial budgets, P&L, and technical issues, as well as leading and managing all aspects of service delivery.

Main Responsibilities

  • Manage financial budgets and P&L, ensuring efficient use of resources.
  • Lead and manage teams of engineers, providing guidance and support to ensure high-quality service delivery.
  • Develop and implement sales strategies to increase contract sales revenue.
  • Recruit and manage new staff members as required.
  • Responsible for the technical development of all staff, including annual appraisals.
  • Manage client relationships and negotiate contracts.
  • Prepare and present reports to stakeholders.

Requirements

  • Qualified in HVAC engineering discipline (C&G, HNC, HND or higher).
  • Proven background in understanding of budgets and P&L.
  • Strong technical engineering understanding.
  • Sales experience an advantage.
  • Previous experience of managing large engineering teams.
  • Ability to communicate effectively with all levels of staff and clients.
  • Ability to manage and prioritise a demanding workload.

Package Details

  • Salary: £75,000 per annum.
  • Car allowance included.
  • Bonus scheme available.
  • 31 days' holiday entitlement.
  • Healthcare and pension benefits provided.


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