Commercial Leader

1 month ago


London, Greater London, United Kingdom Pizza Express Full time
Job Opportunity

We are seeking a talented and ambitious individual to join our team as a General Manager at PizzaExpress.

About the Role

As a General Manager, you will be responsible for driving the financial success of your Pizzeria through strategic and commercial initiatives. You will uphold an unwavering commitment to exceptional quality and safety standards, build and lead a winning team through effective recruitment, training, and management, and exceed customer expectations by delivering unparalleled service that leaves a lasting impression.

Key Responsibilities

  • Develop and implement commercial strategies to drive sales and revenue growth
  • Lead a high-performing team to deliver exceptional customer service and quality standards
  • Manage day-to-day operations, including staff management, inventory control, and financial management
  • Collaborate with the wider PizzaExpress team to drive business growth and improvement

Requirements

  • Previous management experience in a customer-facing sector, ideally hospitality
  • A natural leader with excellent communication and interpersonal skills
  • Exceptional P&L management skills and ability to drive commercial growth
  • Creative, autonomous, and responsible with a passion for delivering exceptional results

What We Offer

  • Bonus scheme of up to 25%
  • Share of Tronc* (card gratuities)
  • Free food on shift
  • Pension and life assurance
  • 50% discount on food and drink when not working
  • Wagestream for early access to earned wages
  • Wellbeing support for you and your family
  • Referral bonus of £1000 for referring managers
  • Development and progression opportunities

About Us

PizzaExpress is a leading international brand with a rich history dating back to 1965. We are committed to creating a welcoming and inclusive environment for our customers and team members alike. Our values are Head (customer-centric, commercially minded, and performance-driven), Heart (showing our heart, being honest, and valuing diversity), and Home (creating a home where everyone feels welcome and valued).

We assess each application on the aptitude to do the job and nothing else. If you are invited to an interview, please let your interviewer know if you require any reasonable adjustments.

*Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams.


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