Customer Service Representative

3 weeks ago


Bexleyheath, United Kingdom Buzz Group Limited Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant in our Bexleyheath Club.

Key Responsibilities
  • Provide exceptional service to our customers, ensuring they have an outstanding experience every time they visit the club.
  • Build rapport and relationships with customers, providing a personalized experience.
  • Be flexible and adapt to changing situations, supporting with tasks across all areas of the club.
  • Ensure a safe and enjoyable environment for all customers and colleagues.
What We're Looking For
  • Experience in delivering first-class customer service in a face-to-face role, preferably in a hospitality, retail, or leisure environment.
  • Outstanding communication skills, with the ability to adapt to different situations.
  • Basic numeracy knowledge and experience of handling cash.
  • Confidence in challenging the way things are done and ensuring all customers follow company policies and standards.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career development and growth.
  • A supportive and collaborative team environment.
  • Access to training and development programs.

We are an equal opportunities employer and welcome applications from all qualified candidates.



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