Customer Service Representative
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant in our Bexleyheath Club.
Key Responsibilities- Provide exceptional service to our customers, ensuring they have an outstanding experience every time they visit the club.
- Build rapport and relationships with customers, providing a personalized experience.
- Be flexible and adapt to changing situations, supporting with tasks across all areas of the club.
- Ensure a safe and enjoyable environment for all customers and colleagues.
- Experience in delivering first-class customer service in a face-to-face role, preferably in a hospitality, retail, or leisure environment.
- Outstanding communication skills, with the ability to adapt to different situations.
- Basic numeracy knowledge and experience of handling cash.
- Confidence in challenging the way things are done and ensuring all customers follow company policies and standards.
- A competitive salary and benefits package.
- Opportunities for career development and growth.
- A supportive and collaborative team environment.
- Access to training and development programs.
We are an equal opportunities employer and welcome applications from all qualified candidates.
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