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Customer Service Representative

2 months ago

Bristol, Bristol, United Kingdom Company: Full time

Company: Auto Skills

**Job Title:** Bodyshop Customer Service Advisor

**Job Summary:**

We are seeking a skilled and courteous Bodyshop Customer Service Advisor to join our team at Auto Skills. As a Customer Service Advisor, you will be responsible for dealing with customer requirements for vehicle repair in an efficient and courteous manner, ensuring a high standard of customer service.

**Key Responsibilities:**

* Provide excellent customer service and respond to customer inquiries in a timely and professional manner
* Manage customer relationships and resolve any issues or concerns in a fair and efficient way
* Work closely with the Body Shop Manager to ensure that customer requirements are met and that the repair process is completed to a high standard
* Maintain accurate records and reports of customer interactions and repair progress

**Requirements:**

* Experience of working in a modern accident repair centre
* Excellent customer service and organisation skills
* Good IT skills
* Experience of cash credit control
* Excellent administrative skills
* Ability to work well under pressure and to tight deadlines
* Ability to work within a team environment

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for career progression and professional development
* A dynamic and supportive work environment

If you are a motivated and customer-focused individual with a passion for delivering excellent service, we would love to hear from you.