Store Operations Manager
4 weeks ago
About the Role
We are seeking a highly skilled and motivated Deputy Store Manager to join our team at Lidl GB. As a key member of our store leadership team, you will be responsible for setting a high standard of performance and leading by example.
Key Responsibilities
- Manage the store in the absence of the Store Manager, ensuring seamless day-to-day operations and maintaining high standards of customer service.
- Lead and inspire the team to achieve their full potential, using our Leadership & Company Principles to drive results.
- Monitor and manage key performance indicators (KPIs), including sales, stock levels, and customer satisfaction.
- Develop and implement plans to improve store performance, working closely with the Store Manager and other stakeholders.
- Provide excellent customer service, responding to customer queries and resolving issues promptly and professionally.
- Ensure compliance with health and safety laws, standards, and guidelines, maintaining a safe working environment for all employees.
Requirements
- Proven experience in a leadership role, with a track record of achieving results in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
- Strong problem-solving and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- A commitment to delivering exceptional customer service, with a focus on building strong relationships with customers and colleagues alike.
- Ability to work flexibly, including evenings and weekends, as required.
What We Offer
- A competitive salary and benefits package, including 30-35 days holiday (pro rata) and a pension scheme.
- Ongoing training and development opportunities, to help you achieve your career goals.
- A fun and dynamic work environment, with a focus on teamwork and collaboration.
- Enhanced family leave and other benefits, to support your work-life balance.
About Lidl GB
Lidl GB is a leading retailer, committed to providing high-quality products and excellent customer service. We are passionate about delivering exceptional results, while maintaining a positive and inclusive work environment.
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