Experience Manager Lead
1 month ago
As a key member of our Customer Experience team, you will be responsible for developing and executing customer experience strategies to enhance satisfaction, loyalty, and advocacy across all customer touch points. You will gather and analyse customer feedback, leveraging data to drive actionable improvements in products, processes, and services.
We are looking for a skilled Customer Experience Manager who has a proven track record in customer experience management or related roles within the pharmaceutical or healthcare industry. You will need to have strong analytical skills, the ability to derive insights from customer data, and robust organisational and project management skills.
Benefits: Competitive salary, car allowance, annual bonus scheme, hybrid working arrangement, 25 days of annual leave plus bank holidays, and more.
Requirements: Proven experience in customer experience management, in-depth understanding of customer experience strategies, strong analytical skills, and robust organisational and project management skills.
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Customer Experience Manager
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Customer Experience Manager
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Brand Experience Manager
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Commercial Retail Manager, Customer Experience
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Care Manager Lead
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Customer Experience Specialist
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Store Experience Leader
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Activation Management Lead
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Building Safety Management Lead
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Lead Quality Manager
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Key Account Manager
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Brand Experience Coordinator
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Paediatric Nurse Manager Lead
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Nursing Home Lead Clinical Manager
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