Test Centre Administrator

4 weeks ago


London, Greater London, United Kingdom Pearson Full time

At Pearson, we are seeking a highly skilled and detail-oriented individual to join our team as a Test Centre Administrator. In this role, you will be responsible for ensuring the smooth delivery of exams and tests at our Test Centres.

Key Responsibilities:

  • Welcome and check-in customers, verifying their personal identification documents and explaining the exam testing process.
  • Comply with all exam testing security and procedures, using careful judgment to maintain a secure environment.
  • Proctor and invigilate candidates while they complete their exams, ensuring a fair and unbiased experience.
  • Troubleshoot technical issues with internal departments, such as our IT team, to resolve any problems that may arise.
  • Perform housekeeping duties, including vacuuming floors and sanitizing keyboards and workstations, to maintain a clean and comfortable environment.

Requirements:

  • Flexibility to work a variety of shifts, including early mornings, late evenings, and weekends.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Strong attention to detail and ability to maintain confidentiality.
  • Basic computer skills, including Microsoft Office, and ability to learn new software and systems.

About Pearson:

Pearson is a leading education company that adds life to a lifetime of learning. We create vibrant and enriching learning experiences designed for real-life impact. Our team is passionate about helping customers throughout their learning and assessment journey, and we are committed to building a workplace where talent can learn, grow, and thrive.



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