Test Centre Administrator
4 weeks ago
At Pearson, we are seeking a highly skilled and detail-oriented individual to join our team as a Test Centre Administrator. In this role, you will be responsible for ensuring the smooth delivery of exams and tests at our Test Centres.
Key Responsibilities:
- Welcome and check-in customers, verifying their personal identification documents and explaining the exam testing process.
- Comply with all exam testing security and procedures, using careful judgment to maintain a secure environment.
- Proctor and invigilate candidates while they complete their exams, ensuring a fair and unbiased experience.
- Troubleshoot technical issues with internal departments, such as our IT team, to resolve any problems that may arise.
- Perform housekeeping duties, including vacuuming floors and sanitizing keyboards and workstations, to maintain a clean and comfortable environment.
Requirements:
- Flexibility to work a variety of shifts, including early mornings, late evenings, and weekends.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
- Strong attention to detail and ability to maintain confidentiality.
- Basic computer skills, including Microsoft Office, and ability to learn new software and systems.
About Pearson:
Pearson is a leading education company that adds life to a lifetime of learning. We create vibrant and enriching learning experiences designed for real-life impact. Our team is passionate about helping customers throughout their learning and assessment journey, and we are committed to building a workplace where talent can learn, grow, and thrive.
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