Test Centre Administrator

3 weeks ago


London, Greater London, United Kingdom Pearson Full time
Job Title: Secure Exam Delivery Specialist

Job Summary:

We are seeking a reliable and customer-focused individual to join our team as a Secure Exam Delivery Specialist. In this role, you will be responsible for ensuring the smooth delivery of our exams and tests at our Pearson VUE Test Centres.

Main Responsibilities:

- Greet and check-in customers, verifying their personal identification documents and explaining the exam testing process
- Comply with all exam testing security and procedures, using careful judgment and adhering to company policies
- Proctor and invigilate candidates while they complete their exams, ensuring a secure and fair testing environment
- Troubleshoot technical issues with internal departments, such as our IT team, to resolve any problems that may arise in the Test Centre
- Perform housekeeping duties, including vacuuming floors and sanitizing keyboards and workstations as needed

Requirements:

- School qualifications in English and Maths
- Excellent communication and interpersonal skills, with the ability to work with a diverse range of customers
- Flexibility to work a variety of shifts, including early mornings, late nights, and weekends
- Ability to sit for long periods and escort candidates to and from the exam room
- Basic knowledge of Microsoft Office, including Word, Excel, and Outlook

What We Offer:

- Competitive pay rate
- Opportunities for professional development and career growth
- A supportive and collaborative team environment
- Flexible working arrangements to suit your needs

About Us:

At Pearson, we are passionate about helping people achieve their full potential through learning. As a global leader in education, we provide a range of products and services to support learners of all ages, from primary school to higher education and beyond. Our commitment to innovation, quality, and customer service has earned us a reputation as a trusted partner in the education sector.

How to Apply:

If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application directly on our Pearson Careers website.

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