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Room Divisions Manager

2 months ago

London, Greater London, United Kingdom Klarent Hospitality Full time
Room Divisions Manager

We are seeking a highly skilled and experienced Room Divisions Manager to join our dynamic team at DoubleTree by Hilton London Angel Kings Cross. As a key member of our hotel's leadership team, you will be responsible for overseeing the Front Office, Porterage, Nights, Reservations, Housekeeping, and Public Area departments to deliver exceptional guest and team member experiences.

The Role
  • Lead the Rooms Division team to achieve high levels of service and guest satisfaction through effective management and coaching.
  • Develop and implement strategies to maximize revenue, improve operational efficiency, and enhance the overall guest experience.
  • Collaborate with other departments to ensure seamless communication and coordination, resulting in a cohesive and effective hotel operation.
  • Monitor and analyze key performance indicators to identify areas for improvement and implement corrective actions.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
The Ideal Candidate
  • Proven experience in a similar role, with a strong track record of delivering exceptional results and leading high-performing teams.
  • Excellent leadership and communication skills, with the ability to motivate and inspire team members.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Ability to work effectively in a fast-paced environment, with a high level of flexibility and adaptability.
  • Passion for delivering exceptional guest experiences and a commitment to excellence in all aspects of hotel operations.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Access to a range of employee benefits, including discounts on food, drink, and accommodation.