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Customer Service Administrator
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Cheadle, Staffordshire, United Kingdom LSL Property Services Plc Full timeJob Title: Customer Home Move AdministratorJob Summary:We are seeking a highly organized and detail-oriented Customer Home Move Administrator to join our team at LSL Property Services Plc. As a key member of our Conveyancing Centre, you will be responsible for supporting our Home Move Consultants and reporting to the Centre Manager. Your primary focus will...
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Customer Service Administrator
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Cheadle, Staffordshire, United Kingdom LSL Property Services Plc Full timeJob Title: Customer Home Move AdministratorJob Summary:We are seeking a highly organized and detail-oriented Customer Home Move Administrator to join our team at LSL Property Services Plc. As a key member of our Conveyancing Centre, you will be responsible for supporting our Home Move Consultants and reporting to the Centre Manager. Your primary focus will...
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Customer Service Administrator
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Cheadle, Staffordshire, United Kingdom LSL Property Services Plc Full timeJob OverviewLSL Property Services Plc is seeking a highly organized and detail-oriented individual to join our Cheadle Conveyancing Centre as a Customer Home Move Administrator. This exciting opportunity offers the chance to work with our Home Move Consultants and report to the Centre Manager.Key ResponsibilitiesSupport the team in progressing the early...
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Customer Service Administrator
2 months ago
Cheadle, Staffordshire, United Kingdom LSL Property Services Plc Full timeJob OverviewLSL Property Services Plc is seeking a highly organized and detail-oriented individual to join our Cheadle Conveyancing Centre as a Customer Home Move Administrator. This exciting opportunity offers the chance to work with our Home Move Consultants and report to the Centre Manager.Key ResponsibilitiesSupport the team in progressing the early...
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Customer Service Administrator
1 month ago
Cheadle, Staffordshire, United Kingdom LSL Property Services Plc Full timeJob SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Home Move Administrator at our Cheadle Conveyancing Centre. As a key member of our team, you will be responsible for supporting our Home Move Consultants and reporting to the Centre Manager.Key ResponsibilitiesFirst point of contact for incoming calls...
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Customer Service Administrator
1 month ago
Cheadle, Staffordshire, United Kingdom LSL Property Services Plc Full timeJob SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Home Move Administrator at our Cheadle Conveyancing Centre. As a key member of our team, you will be responsible for supporting our Home Move Consultants and reporting to the Centre Manager.Key ResponsibilitiesFirst point of contact for incoming calls...
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Customer Service Administrator
1 month ago
Cheadle, Staffordshire, United Kingdom LSL Property Services Plc Full timeJob SummaryLSL Property Services Plc is seeking a highly organized and detail-oriented individual to join our team as a Customer Home Move Administrator. This exciting opportunity is based at our Cheadle Conveyancing Centre, where you will play a vital role in supporting our Home Move Consultants and reporting to the Centre Manager.Key ResponsibilitiesFirst...
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Customer Service Administrator
1 month ago
Cheadle, Staffordshire, United Kingdom LSL Property Services Plc Full timeJob SummaryLSL Property Services Plc is seeking a highly organized and detail-oriented individual to join our team as a Customer Home Move Administrator. This exciting opportunity is based at our Cheadle Conveyancing Centre, where you will play a vital role in supporting our Home Move Consultants and reporting to the Centre Manager.Key ResponsibilitiesFirst...
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Customer Service Administrator
1 month ago
Cheadle, Staffordshire, United Kingdom LSL Property Services Plc Full timeJob SummaryLSL Property Services Plc is seeking a highly organized and detail-oriented individual to join our team as a Customer Home Move Administrator. This exciting opportunity is based at our Cheadle Conveyancing Centre, where you will play a vital role in supporting our Home Move Consultants and reporting to the Centre Manager.Key ResponsibilitiesFirst...
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Customer Service Administrator
1 month ago
Cheadle, Staffordshire, United Kingdom LSL Property Services Plc Full timeJob SummaryLSL Property Services Plc is seeking a highly organized and detail-oriented individual to join our team as a Customer Home Move Administrator. This exciting opportunity is based at our Cheadle Conveyancing Centre, where you will play a vital role in supporting our Home Move Consultants and reporting to the Centre Manager.Key ResponsibilitiesFirst...
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Customer Service Representative
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Customer Service Representative
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Cheadle, Staffordshire, United Kingdom Lounges Full time**Welcome to Lounges** At Lounges, we're passionate about creating exceptional experiences for our customers. As a Front of House Team Member, you'll play a vital role in delivering outstanding service and ensuring our customers feel welcome and comfortable. **Your Key Responsibilities** Provide exceptional customer service, adapting your style to meet the...
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Customer Service Administrator
4 weeks ago
Cheadle, Staffordshire, United Kingdom LSL Property Services Plc Full timeJob SummaryLSL Property Services Plc is seeking a highly organized and detail-oriented individual to join our team as a Customer Home Move Administrator. This exciting opportunity is based at our Cheadle Conveyancing Centre, where you will play a vital role in supporting our Home Move Consultants and reporting to the Centre Manager.Key ResponsibilitiesFirst...
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Customer Service Administrator
4 weeks ago
Cheadle, Staffordshire, United Kingdom LSL Property Services Plc Full timeJob SummaryLSL Property Services Plc is seeking a highly organized and detail-oriented individual to join our team as a Customer Home Move Administrator. This exciting opportunity is based at our Cheadle Conveyancing Centre, where you will play a vital role in supporting our Home Move Consultants and reporting to the Centre Manager.Key ResponsibilitiesFirst...
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Customer Service Facilitator
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Cheadle, Staffordshire, United Kingdom Together Full timeJob SummaryWe are seeking a highly organized and detail-oriented Operational Support Administrator to join our team at Together. As an Operational Support Administrator, you will play a critical role in ensuring the smooth and efficient processing of customer applications, from initial submission to completion.Key ResponsibilitiesManage customer...
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Customer Service Facilitator
2 months ago
Cheadle, Staffordshire, United Kingdom Together Full timeJob SummaryWe are seeking a highly organized and detail-oriented Operational Support Administrator to join our team at Together. As an Operational Support Administrator, you will play a critical role in ensuring the smooth and efficient processing of customer applications, from initial submission to completion.Key ResponsibilitiesManage customer...
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Customer Service Administrator
1 month ago
Cheadle, Staffordshire, United Kingdom LSL Property Services Plc Full timeJob OverviewLSL Property Services Plc is seeking a highly organized and detail-oriented individual to join our team as a Customer Home Move Administrator. This exciting opportunity is based at our Cheadle Conveyancing Centre, where you will play a crucial role in supporting our Home Move Consultants and reporting to the Centre Manager.Key...
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Customer Service Administrator
1 month ago
Cheadle, Staffordshire, United Kingdom LSL Property Services Plc Full timeJob OverviewLSL Property Services Plc is seeking a highly organized and detail-oriented individual to join our team as a Customer Home Move Administrator. This exciting opportunity is based at our Cheadle Conveyancing Centre, where you will play a crucial role in supporting our Home Move Consultants and reporting to the Centre Manager.Key...
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Customer Service Administrator
2 months ago
Cheadle, Staffordshire, United Kingdom LSL Property Services Plc Full timeJob SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Administrator at our Cheadle Conveyancing Centre. As a key member of our team, you will be responsible for providing administrative support to our Home Move Consultants and reporting to the Centre Manager.Key ResponsibilitiesFirst point of...
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Customer Service Administrator
2 months ago
Cheadle, Staffordshire, United Kingdom LSL Property Services Plc Full timeJob SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Administrator at our Cheadle Conveyancing Centre. As a key member of our team, you will be responsible for providing administrative support to our Home Move Consultants and reporting to the Centre Manager.Key ResponsibilitiesFirst point of...
Customer Service Manager
2 months ago
As an Intermediary Operations Manager at Together, you will play a crucial role in supporting, coaching, and training a service team to deliver exceptional service to our intermediary partners. Your primary focus will be on ensuring that all team Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are met.
You will be responsible for:
- Leading an Inbound Telephony Team: You will oversee a team of professionals who provide accurate product and criteria information to intermediary partners, maximizing sales opportunities within the Intermediary Relations Channel.
- Monitoring and Improving SLA Standards: You will continually assess and enhance SLA standards within the telephony-based sales team to guarantee that all Key SLAs are achieved.
- Supporting the Team: You will maintain SLA standards by answering inbound calls from intermediaries and responding to emails where necessary.
- Coaching and Development: You will conduct regular side-by-side coaching and call collaboration sessions with team members, providing feedback to drive confidence and quality of service to intermediary brokers.
- One-on-One Sessions: You will hold monthly 1-2-1 sessions with direct reports to develop their underwriting, sales, and regulatory knowledge and skills.
- Improving Customer Experience: You will strive to enhance the customer experience by challenging existing processes and practices and recommending changes where appropriate.
Essential:
- Experience in people management
- Mortgage/Lending background
- An understanding of compliance and regulatory regimes
- Exceptional relationship building and communication skills
- Strong objection handling and problem-solving skills
- Coaching skills
- Positive attitude
