Customer Service Administrator

4 days ago

Cheadle, Staffordshire, United Kingdom LSL Property Services Plc Full time

Job Overview

LSL Property Services Plc is seeking a highly organized and detail-oriented individual to join our team as a Customer Home Move Administrator. This exciting opportunity is based at our Cheadle Conveyancing Centre, where you will play a crucial role in supporting our Home Move Consultants and reporting to the Centre Manager.

Key Responsibilities

  • Provide exceptional customer service to Reeds Rains and Your Move customers, ensuring a seamless experience throughout the Conveyancing process.
  • Support the team in progressing early milestones of the Conveyancing process, utilizing various online systems.
  • Manage incoming calls, emails, and other communications, maintaining a professional and courteous tone.
  • Collaborate with colleagues, external partners, and internal branches to achieve team goals and objectives.
  • Participate in receptionist duties, requiring a confident telephony manner and excellent communication skills.

Requirements

  • Previous experience in a Conveyancing new business environment is advantageous, but not essential, as full training will be provided.
  • High attention to detail and strong IT skills are essential for success in this role.
  • Excellent verbal and written communication skills, with the ability to work well in a team and adapt to changing priorities.

What We Offer

  • A competitive basic salary of £23,400.
  • A wide array of tax savings and employee benefits, including discounted gym memberships, cinema tickets, and shopping vouchers.
  • Career progression opportunities into various positions across Financial Services, Estate Agency, Management, and further roles.

LSL Property Services Plc is committed to protecting your data and promoting equal opportunities. We value diversity and do not discriminate based on background or needs. If you require any adjustments to the recruitment process, please let us know.

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