Windows Order Processing Specialist

2 weeks ago


Kirkby in Ashfield, Nottinghamshire, United Kingdom Eurocell PLC Full time
Role Overview:

We are seeking an experienced Windows Order Processor to join our growing team at Eurocell PLC. As a key member of our Order Processing team, you will play a vital role in providing high-quality customer service and support to our customers. Your primary responsibilities will include processing orders, estimating, and communicating with customers via telephone and email.

Key Responsibilities:

• Provide exceptional customer service and support
• Prepare quotes and process orders accurately and efficiently
• Effectively interpret customer requests and communicate clearly
• Record data, feedback, and customer needs accurately
• Resolve customer issues and complaints in a timely manner

Requirements:

To be successful in this role, you will possess previous experience in a Windows Order Processing or similar environment, with strong communication and problem-solving skills. You will also be IT literate, with the ability to work in a fast-paced environment.

What We Offer:

We offer a competitive basic salary of £25,000-£28,000 per year, dependent on skills and experience. Additionally, you will enjoy 25 days holiday, plus statutory holidays, and a range of benefits including free healthcare, enhanced maternity and paternity benefit, and a free life assurance plan. You will also have access to a company pension plan, employee discount on Eurocell products, and a range of other benefits.

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