Order Coordinator
5 days ago
We are seeking a talented Order Processor / Administrator to join our dynamic team at Eurocell plc. As a key member of our team, you will be responsible for processing and estimating orders, as well as providing exceptional customer service and support to our valued customers.
KEY RESPONSIBILITIES:
- Process orders and provide high-quality customer service
- Prepare quotes and process orders accurately
- Effectively interpret customer requests and communicate with customers via telephone and email
- Accurately record data, feedback, and customer needs
- Resolve customer issues and complaints efficiently
REQUIREMENTS:
- Prior experience in an estimating / processing role is an advantage
- Strong communication skills and attention to detail
- IT literate and proficient in SAP, First Degree, and BM Touch
- Flexible and able to work in a fast-paced environment
WHAT WE OFFER:
- A competitive basic salary of £25,-£30, dependent on experience
- Minimum 25 days paid leave each year, plus statutory holidays
- Free Healthcare plan for all employees
- Enhanced Maternity and Paternity benefit
- Free Life Assurance Plan of 3x your Annual Salary
- Option to join the Eurocell Share Save Scheme at discounted rates
- Company Pension Plan
- Employee discount on Eurocell products
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