Animal Care Coordinator

4 days ago


Newton Abbot, Devon, United Kingdom VC Evidensia UK Full time

Key Responsibilities

This exciting opportunity requires someone who is passionate about animal care and has excellent communication skills. The successful candidate will have experience in customer-facing roles and be able to work effectively in a fast-paced environment. Key responsibilities include:

  • Answering phone calls and responding to client inquiries
  • Greeting and arriving clients and patients
  • Processing referrals, insurances, and payments
  • Providing exceptional customer service in the waiting area
  • Monitoring and contributing to infection control

Benefits

In addition to a competitive salary of £22,000 - £28,000 per annum, this role offers a range of benefits, including:

  • 6.6 weeks annual leave
  • Additional annual leave for your birthday
  • Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
  • Cycle to work scheme
  • Initiatives focused on employee wellbeing
  • Non-accidental injury support
  • Learning and development opportunities via the IVC Evidensia Academy
  • Pawsome Benefits - reward gateway giving discounts and cashback with hundreds of retailers
  • Discounted staff pet care

Company Overview

Bryn and Golborne is a first opinion practice with a varied and busy caseload at both surgeries. Our friendly, welcoming, and supportive team consists of four vet surgeons, five full-time nurses, two VCAs, four Client Care Advisors, and a Practice Manager. As a Disability Confident Employer, we encourage candidates with disabilities and long-term health conditions to discuss any reasonable adjustments needed during the recruitment process.



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