Customer Service Manager

4 weeks ago


Taunton, Somerset, United Kingdom The Entertainer Full time

About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at The Entertainer. As a key member of our store management team, you will be responsible for leading a team of sales assistants and ensuring that our customers receive an exceptional shopping experience.

Key Responsibilities

  • Lead a team of sales assistants to achieve sales targets and provide excellent customer service
  • Implement and execute regular promotional changes and maintain high merchandising standards on the shop floor
  • Develop and coach your team to achieve fantastic sales results
  • Build external relationships to market your store and grow sales

What We Offer

In return for your hard work and commitment, we offer a range of benefits, including:

  • Birthday leave and 30 days holiday
  • Annual bonus scheme
  • Retail Trust and virtual GP
  • Pension salary sacrifice
  • Flexible access to your pay via Wage Stream
  • Generous toy discount
  • Enhanced maternity and paternity pay
  • High Street and leisure discounts
  • Cycle to work scheme
  • Life Cover

Requirements

To be successful in this role, you will need to be an effective leader, able to motivate and inspire your team to achieve their goals. You will also need to be competitive, natural and commercial, with a focus on achieving targets and driving sales growth. Additionally, you will need to be organised, a great planner and effective delegator, able to manage daily tasks and prioritize effectively.

About Us

The Entertainer is a family-run company that values its employees and offers a range of opportunities for career development and progression. If you are a motivated and experienced retail professional looking for a new challenge, we would love to hear from you.


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