Customer Service Representative

5 days ago


Taunton, Somerset, United Kingdom The Recruitment Co. Full time

**Job Title:** Sales and Customer Support Specialist

We are seeking a highly skilled Sales and Customer Support Specialist to join our team at The Recruitment Co. This is a fantastic opportunity to work with a well-established client on the outskirts of Taunton, providing exceptional customer service and support.

**Company Overview:

  • The company has been established for many years, offering a range of products that meet the needs of its customers.

**Key Responsibilities:

  • Provide exceptional customer service and support via email and telephone.
  • Process large volumes of data, ensuring accuracy and attention to detail.
  • Liaise with internal departments to resolve customer issues and concerns.
  • Manage customer enquiries from initial contact to resolution, ensuring closure in a timely fashion.
  • Operate multiple systems, including Freshdesk, Orderwise, and Freshsales.

**Required Skills and Qualifications:

  • Prior experience in sales and customer support is preferred but not essential.
  • A great telephone manner and excellent communication skills.
  • Hard working and reliable, with a strong work ethic.
  • Focused and able to work as part of a team.

**Benefits:

  • Competitive salary: £23,400 per annum.
  • 28 days annual leave, including Bank Holidays.
  • Pension scheme.
  • Free product samples.
  • Health Assured Program to support personal wellbeing.


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