Customer Service Representative

4 weeks ago


Taunton, Somerset, United Kingdom Roadchef Full time

Job Summary

We are seeking a highly motivated and customer-focused Team Member to join our Retail team at Taunton Deane Services on the M5 near Wellington. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting our Gaming area.

About the Role

This is a fantastic opportunity to work for a leading company like Roadchef, which has been recognized as one of the top 25 Best Big Companies to work for 2023. As a Team Member, you will have the chance to develop your skills and knowledge, working in a dynamic and supportive team environment.

Key Responsibilities

  • Provide exceptional customer service, ensuring that every customer leaves with a smile on their face
  • Maintain a clean and organized store environment, including stock replenishment and tidying of all areas
  • Support our Gaming area, ensuring that customers have an enjoyable experience
  • Work collaboratively with the team to achieve sales targets and provide excellent customer service

What We Offer

  • A competitive pay rate, with opportunities for progression and development
  • A range of benefits, including £1 meals whilst on duty, up to 70% discount for you, family and friends at all Roadchef sites, and a contributory pension after 3 months
  • Opportunities for career development and progression, with 65% of our current Managers having joined us as Team Members

About Roadchef

Roadchef is a leading provider of motorway services, with a commitment to providing exceptional customer service and a safe and welcoming environment for all customers. We are proud to have been recognized as one of the top 25 Best Big Companies to work for 2023, and we are committed to providing our employees with the skills and knowledge they need to succeed in their roles.



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