Customer Service Representative

4 days ago


Eastleigh, Hampshire, United Kingdom Huntress - Maidstone Full time
About the Role:
As a Customer Support Specialist at Huntress - Maidstone, you will play a vital role in delivering exceptional customer service to clients in the pharmaceutical sector. Your primary responsibility will be to handle customer inquiries, provide product support, and manage orders efficiently.

We are seeking an individual with excellent communication and problem-solving skills, who is detail-oriented and possesses a positive, team-focused attitude. If you are passionate about providing outstanding customer experiences and have a strong understanding of CRM systems, this could be the ideal opportunity for you.

The successful candidate will coordinate with internal teams, resolve issues promptly, and maintain accurate customer records. Key responsibilities include responding to inquiries via phone, email, and chat, processing orders, tracking shipments, resolving complaints, handling returns, and updating CRM systems.

We estimate the salary for this position to be around £26,000 per annum, based on industry standards and the location of our office in Maidstone.

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