Customer Service Ambassador
3 weeks ago
About the Role
We are seeking a volunteer to join our team as a Customer Relations Volunteer. This is an exciting opportunity to make a difference in people's lives by providing excellent customer service and support.
Key Responsibilities
- Welcome customers and provide them with a warm and welcoming experience.
- Assist customers with hiring or loaning wheelchairs and other mobility equipment.
- Use a computer-based stock control system to manage inventory.
- Show customers how to use equipment safely and effectively.
- Handle payments and donations securely.
Skills and Qualifications
- Physical ability to lift or move wheelchairs and other mobility equipment safely.
- Desirable: some customer service experience, good people skills, and IT skills.
What You'll Get Out of It
- Opportunity to meet new people and be part of a dynamic team.
- Chance to develop your existing skills or gain new ones.
- Be part of the world's largest humanitarian organization and make a positive impact on people's lives.
- All necessary training and induction for the role.
- Reasonable pre-agreed travel expenses for the role.
Estimated Salary: £15-18 per hour based on location and experience.
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