Customer Experience Specialist

3 weeks ago


Epsom, Surrey, United Kingdom Sainsbury's Full time
About the Role

We are seeking a skilled and detail-oriented Customer Experience Specialist to join our E-commerce team. As a key member of our team, you will play a vital role in ensuring that our customers receive exceptional service and support.

Key Responsibilities:

  • Pick and deliver online customer orders to their doorsteps.
  • Support customers with queries and resolve issues in a timely and professional manner.
  • Process orders through the tills and work with our online Drivers to load their vans.

You will be working in a fast-paced environment, and it is essential that you are comfortable working with new technology and have a keen attention to detail.

We offer a competitive rate of pay, a range of benefits, and the opportunity to work for a leading retailer like Sainsbury's. If you are a motivated and organized individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.



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