Customer Service Ambassador

1 week ago


Coventry, Coventry, United Kingdom Motorsport-Total GmbH Full time

**Job Summary:**

We are seeking a highly skilled and customer-focused Service Host to join our team at Mercedes Benz Of Coventry.

The successful candidate will be responsible for providing exceptional customer service, managing the waiting area and showroom, and ensuring a seamless experience for customers and visitors.

As a Service Host, you will be the first point of contact for customers and will play a critical role in setting the tone for their visit.

This is an excellent opportunity to work with a world-class brand and deliver experiences that exceed customer expectations.

Key Responsibilities:

  • Meet and greet customers and provide suitable refreshments
  • Answer and manage telephone system
  • Manage customer waiting area and showroom - customers and housekeeping

Requirements:

To succeed as a Service Host, you will need to have excellent customer service skills, be able to work independently, and be able to multitask effectively.

You will also need to be proficient in using technology to manage customer information and perform administrative tasks.

Benefits:

  • £14,088.5 per annum (pro rata)
  • 33 days' annual leave, including bank holidays (pro rata)
  • Retail discounts that save you money every day
  • Gym discounts, cash healthcare plans, and a cycle-to-work scheme
  • Car discounts for new and used purchases and servicing
  • Flexible pension scheme and Sharesave scheme to grow your savings
  • Family-friendly policies that help you spend more time with the people that matter
  • A wellbeing programme to support you and your family
  • A community volunteering day

About Us:

We are a global automotive group with 113 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

We are passionate about delivering exceptional customer experiences and are committed to making a positive impact on our communities.



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