Customer Service Ambassador
14 hours ago
We are excited to offer the role of Retail Experience Coordinator at Mercedes Benz Of Coventry. This is an excellent opportunity for someone who is passionate about delivering exceptional customer experiences and is looking to take their career to the next level.
As a Retail Experience Coordinator, you will play a key role in ensuring that our customers receive a seamless and enjoyable experience throughout their visit. You will be responsible for greeting customers, answering queries, and ensuring that the showroom and waiting area are maintained to the highest standards.
Key Responsibilities:
- Meet and greet customers, providing a warm welcome and ensuring they feel valued and respected
- Manage customer waiting area and showroom, maintaining a clean and organized environment
- Answer and manage telephone system, responding to customer inquiries and resolving issues promptly
Requirements:
- Excellent customer service skills, with a passion for delivering exceptional experiences
- Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues
- Able to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
About Us:
Group 1 Automotive is one of the largest partners in the UK for Mercedes-Benz, Volkswagen, and Audi, and second largest for BMW & MINI. We have over 7000 colleagues who are dedicated to providing exceptional customer services across our 113 dealerships in the UK, representing 21 brands at the forefront of automotive retail.
If you are passionate about delivering exceptional customer experiences and are looking for a challenging and rewarding role, we would love to hear from you.
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