Electronic Gaming Ambassador
3 days ago
Grosvenor Casinos Limited, a leading entertainment brand, is seeking an Electronic Gaming Ambassador to join its team in Coventry.
The successful candidate will be responsible for creating a memorable and entertaining experience for electronic gaming customers, while ensuring the highest level of service and hospitality.
As a key member of the team, you will work closely with colleagues to provide efficient and dynamic service across leisure, food, and beverage.
This is an exciting opportunity to join a forward-thinking organization that values innovation and customer satisfaction.
Estimated salary: £25,000 - £30,000 per annum.
About the Role- You will be the face of our business, greeting and looking after our electronic gaming customers in a way that makes them feel welcomed and cared for.
- You will get to know your regular customers and their playing style and preferences, ensuring you tailor the experience to their needs.
- You will live our values of Service, Teamwork, Ambition, Responsibility, and Solutions.
- You will work with your colleagues to provide efficient and dynamic service across leisure, food, and beverage.
- You will ensure you keep your customers informed of the latest developments in electronic gaming and in our online offer, with the intention of them becoming members of Grosvenor online.
- You will ensure you proactively comply with all regulations, particularly for alcohol licensing conditions, food safety, and always promote and champion safer gambling.
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