Customer Service Ambassador

2 weeks ago


Coventry, Coventry, United Kingdom ExtraCare Charitable Trust Full time
ExtraCare Charitable Trust - A Better Life for Older People

We are seeking a skilled and friendly Receptionist to provide exceptional customer service at our luxurious Retirement Village in Coventry. As a key member of our team, you will be the first point of contact for visitors, ensuring they feel welcome and supported.

Key Responsibilities:
  • Provide a professional and helpful telephone service to residents, visitors, and contractors.
  • Maintain accurate records of visitor and contractor access, ensuring safety and security.
  • Ensure the reception area is tidy and well-organized, reporting any issues to the Administration team.
  • Collaborate with the Administrator to provide typing, photocopying, and stationery services as required.
Benefits:
  • Competitive salary: £21,273 (based on 34-hour contract) or pro rata for part-time hours.
  • Enhanced maternity and paternity leave policies.
  • Pension contributions up to 9% employer match.
  • Discounts on various products and services through Blue Light Card.
  • Free life insurance and attendance rewards.
  • Cycle-to-work scheme and free gym membership.
About ExtraCare Charitable Trust:

At ExtraCare Charitable Trust, we strive to deliver better lives for older people. Our luxurious Retirement Village offers an independent living experience with access to community facilities and amenities.



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