Customer Experience Associate

2 weeks ago


Coventry, Coventry, United Kingdom Foot Locker Full time
The Perfect Candidate

We are looking for a highly motivated and enthusiastic individual to join our sales team. As a Customer Experience Associate, you will be responsible for delivering exceptional customer service and ensuring that customers have an enjoyable shopping experience. If you are passionate about athletic sneakers and apparel and have a strong desire to succeed in a fast-paced retail environment, then this could be the perfect opportunity for you.

Key Responsibilities
  • Providing exceptional customer service and ensuring that customers have an enjoyable shopping experience.
  • Building strong relationships with customers and colleagues alike.
  • Maintaining a high level of product knowledge and staying up-to-date with the latest trends and releases.
Qualifications and Skills
  • A minimum of 0-3 years of retail experience.
  • Strong communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
Benefits
  • A competitive salary ranging from £6.17 to £12.92 per hour.
  • 28 days of holiday plus an additional day per year for the first 5 years.
  • Associate discount of between 30 – 50%.
  • Hapi App offering discounts & prize draws.
  • Employee Assistance Program – Retail Trust.
  • Company Sick Pay scheme.
  • Head Office Internships.
  • Striper Ambassador Programme.
  • Development Opportunities.


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