Customer Experience Advisor

2 months ago


Coventry, Coventry, United Kingdom beBee Professionals Full time £22,000 - £28,000
Customer Service Advisor

We are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Coventry, UK.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and up-to-date information about our products and services.
  • Work closely with internal teams to ensure seamless customer experience.
  • Process customer orders and manage account information.
  • Maintain accurate records of customer interactions and follow-up tasks.

Requirements:

  • Previous experience in a customer-facing role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and handle multiple queries simultaneously.
  • Proficiency in Microsoft Office and CRM systems.
  • Ability to work independently and as part of a team.

What We Offer:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.

If you are passionate about delivering exceptional customer service and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.


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