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1st Line Infrastructure Support Specialist

2 months ago

Chippenham, Wiltshire, United Kingdom Peaple Talent Full time
Job Title: 1st Line Support Engineer

Peaple Talent is seeking a highly skilled and motivated 1st Line Support Engineer to join our team in Chippenham. As a key member of our IT team, you will be responsible for providing technical support to our clients and ensuring the smooth operation of our IT infrastructure.

Key Responsibilities:
  • Provide 1st Line customer facing and remote support structure
  • Provide internal IT support when required
  • Helpdesk and incident management
  • PC and server configuration
  • Firewall configuration and troubleshooting
  • Daily system checks including backup monitoring and reporting
Requirements:
  • At least one year experience working as an IT/Support Engineer within an MSP or ISP
  • Windows Server– Working Knowledge of Active directory, Group Policies, DNS, DHCP troubleshooting and administration
  • Microsoft Exchange / Exchange Online
  • Microsoft Office 365 – Fundamentals of stand alone Office 365 and Azure Sync environments
  • Remote Desktop Servers
  • Desktop Support – Windows / Mac / Remote Desktop Session / RDS Farms
  • Networking protocols including TCP/IP
What We Offer:
  • A dynamic and fast-paced work environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package

We are looking for a highly skilled and motivated individual who is passionate about technology and has a desire to develop their own skillset. If you are a team player with excellent communication skills and a strong work ethic, we would love to hear from you.