Second Line Infrastructure Support Specialist
18 hours ago
Peaple Talent is partnering with a leading technology service provider to recruit a skilled 2nd Line Infrastructure Support Engineer. This role involves providing technical support to clients, working closely with the Network Infrastructure team, and developing skills in a fast-paced environment.
Key Responsibilities:- Provide 2nd Line customer-facing and remote support structure.
- Offer internal IT support when required.
- Manage helpdesk and incident management.
- Configure and troubleshoot PC and server systems.
- Configure and troubleshoot firewalls.
- Perform daily system checks, including backup monitoring and reporting.
- Deliver technical support to clients, meeting SLAs and client expectations.
- Maintain and update internal client documentation and logging time and activities.
- Contribute to documenting internal processes.
- Participate in the OOH rota.
- Ensure client satisfaction is achieved and maintained.
- Communicate with customers, keeping them informed of incident progress.
- Evaluate and escalate issues that cannot be completed within agreed service levels.
- Stay up-to-date with current and future technologies.
- Assist in delivering complex projects.
- Manage, plan, and deliver non-complex projects.
- Develop knowledge of the customer's business strategy and goals.
- Display technical skills in WAN and LAN connectivity, routers, firewalls, security, Operating systems, and solutions.
- Create and assist in providing quotes for equipment and services.
- 3 years' experience working with an MSP or ISP.
- Windows Server - Working Knowledge of Active directory, Group Policies, DNS, DHCP troubleshooting and administration.
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Second Line Infrastructure Support Specialist
3 weeks ago
Chippenham, Wiltshire, United Kingdom Peaple Talent Full timeJob OverviewPeaple Talent is seeking a highly skilled and motivated Second Line Infrastructure Support Specialist to join our team. As a key member of our IT support team, you will be responsible for providing technical support to our clients and ensuring the smooth operation of their IT infrastructure.This is a challenging and rewarding role that requires a...
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Second Line Infrastructure Support Specialist
3 weeks ago
Chippenham, Wiltshire, United Kingdom Peaple Talent Full timeAbout the RoleWe are seeking a highly skilled and motivated Second Line Infrastructure Support Specialist to join our team at Peaple Talent. As a key member of our IT support team, you will be responsible for providing technical support to our clients and ensuring that their IT systems are running smoothly.Key ResponsibilitiesTechnical Support: Provide 2nd...
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Chippenham, Wiltshire, United Kingdom Peaple Talent Full timeJob Title: 2nd Line Infrastructure Support EngineerPeaple Talent is partnering with a leading technology service provider to recruit a 2nd line infrastructure support engineer with expertise in MSP and multiple client set-ups. The ideal candidate will have a passion for technology and a desire to develop their skills in a fast-paced environment.Key...
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Chippenham, Wiltshire, United Kingdom Peaple Talent Full timeJob Title: 2nd Line Infrastructure Support EngineerPeaple Talent is partnering with a leading technology service provider to recruit a 2nd line infrastructure support engineer with expertise in MSP and multiple client set-ups. The ideal candidate will have a passion for technology and a desire to develop their skills in a fast-paced environment.Key...
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Chippenham, Wiltshire, United Kingdom Peaple Talent Full timeJob Title: 2nd Line Infrastructure Support EngineerPeaple Talent is partnering with a leading technology service provider to recruit a 2nd line infrastructure support engineer with expertise in MSP and multiple client set-ups. The ideal candidate will have a passion for technology and a desire to develop their skills in a fast-paced environment.Key...
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Chippenham, Wiltshire, United Kingdom Peaple Talent Full timeJob Title: 2nd Line Infrastructure Support EngineerPeaple Talent is partnering with a leading technology service provider to recruit a 2nd line infrastructure support engineer with expertise in MSP and multiple client set-ups. The ideal candidate will have a passion for technology and a desire to develop their skills in a fast-paced environment.Key...
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Chippenham, Wiltshire, United Kingdom Peaple Talent Full timeJob Title: 2nd Line Infrastructure Support EngineerPeaple Talent is partnering with a leading technology service provider to recruit a 2nd line infrastructure support engineer with expertise in MSP and multiple client set-ups. The ideal candidate will have a passion for technology and a desire to develop their skills in a fast-paced environment.Key...
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Chippenham, Wiltshire, United Kingdom Peaple Talent Full timeJob Title: 2nd Line Infrastructure Support EngineerPeaple Talent is partnering with a leading technology service provider to recruit a 2nd line infrastructure support engineer with expertise in MSP and multiple client set-ups. The ideal candidate will have a passion for technology and a desire to develop their skills in a fast-paced environment.Key...
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Chippenham, Wiltshire, United Kingdom Peaple Talent Full timeJob Title: 2nd Line Infrastructure Support EngineerPeaple Talent is partnering with a leading technology service provider to recruit a 2nd line infrastructure support engineer with expertise in MSP and multiple client set-ups. The ideal candidate will have a passion for technology and a desire to develop their skills in a fast-paced environment.Key...
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Chippenham, Wiltshire, United Kingdom Peaple Talent Full timeJob Title: 2nd Line Infrastructure Support EngineerPeaple Talent is partnering with a leading technology service provider to recruit a 2nd line infrastructure support engineer with expertise in MSP and multiple client set-ups. The ideal candidate will have a passion for technology and a desire to develop their skills in a fast-paced environment.Key...
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Chippenham, Wiltshire, United Kingdom Peaple Talent Full timeJob Title: 2nd Line Infrastructure Support EngineerPeaple Talent is partnering with a leading technology service provider to recruit a 2nd line infrastructure support engineer with expertise in MSP and multiple client set-ups. The ideal candidate will have a passion for technology and a desire to develop their skills in a fast-paced environment.Key...
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Chippenham, Wiltshire, United Kingdom Peaple Talent Full timeJob Title: 2nd Line Infrastructure Support EngineerPeaple Talent is partnering with a leading technology service provider to recruit a 2nd line infrastructure support engineer with expertise in MSP and multiple client set-ups. The ideal candidate will have a passion for technology and a desire to develop their skills in a fast-paced environment.Key...
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Chippenham, Wiltshire, United Kingdom Peaple Talent Full timeJob Title: 2nd Line Infrastructure Support EngineerPeaple Talent is partnering with a leading technology service provider to recruit a 2nd line infrastructure support engineer with expertise in MSP and multiple client set-ups. The ideal candidate will have a passion for technology and a desire to develop their skills in a fast-paced environment.Key...
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Chippenham, Wiltshire, United Kingdom Peaple Talent Full timeJob Title: 2nd Line Infrastructure Support EngineerPeaple Talent is partnering with a leading technology service provider to recruit a 2nd line infrastructure support engineer with expertise in MSP and multiple client set-ups. The ideal candidate will have a passion for technology and a desire to develop their skills in a fast-paced environment.Key...
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Chippenham, Wiltshire, United Kingdom Peaple Talent Full timeJob Title: 2nd Line Infrastructure Support EngineerPeaple Talent is partnering with a leading technology service provider to recruit a 2nd line infrastructure support engineer with expertise in MSP and multiple client set-ups. The ideal candidate will have a passion for technology and a desire to develop their skills in a fast-paced environment.Key...
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Chippenham, Wiltshire, United Kingdom Peaple Talent Full timeJob Title: 2nd Line Infrastructure Support EngineerPeaple Talent is partnering with a leading technology service provider to recruit a 2nd line infrastructure support engineer with expertise in MSP and multiple client set-ups. The ideal candidate will have a passion for technology and a desire to develop their skills in a fast-paced environment.Key...
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Chippenham, Wiltshire, United Kingdom Peaple Talent Full timeJob Title: 2nd Line Infrastructure Support EngineerPeaple Talent is partnering with a leading technology service provider to recruit a 2nd line infrastructure support engineer with expertise in MSP and multiple client set-ups. The ideal candidate will have a passion for technology and a desire to develop their skills in a fast-paced environment.Key...
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Chippenham, Wiltshire, United Kingdom Peaple Talent Full timeJob Title: 2nd Line Infrastructure Support EngineerPeaple Talent is partnering with a leading technology service provider to recruit a 2nd line infrastructure support engineer with expertise in MSP and multiple client set-ups. The ideal candidate will have a passion for technology and a desire to develop their skills in a fast-paced environment.Key...
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Second Line Infrastructure Support Engineer
2 weeks ago
Chippenham, Wiltshire, United Kingdom Peaple Talent Full timeJob DescriptionPeaple Talent has partnered with a leading technology service provider to recruit a Second Line Infrastructure Support Engineer with expertise in managing multiple client environments. This role requires a passion for technology and a desire to develop skills in a fast-paced environment.The successful candidate will take ownership of escalated...
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Second Line Infrastructure Support Engineer
2 weeks ago
Chippenham, Wiltshire, United Kingdom Peaple Talent Full timeJob DescriptionPeaple Talent has partnered with a leading technology service provider to recruit a Second Line Infrastructure Support Engineer with expertise in managing multiple client environments. This role requires a passion for technology and a desire to develop skills in a fast-paced environment.The successful candidate will take ownership of escalated...