Second Line Infrastructure Support Specialist

1 month ago

Chippenham, Wiltshire, United Kingdom Peaple Talent Full time
Job Title: 2nd Line Infrastructure Support Engineer

Peaple Talent is partnering with a leading technology service provider to recruit a 2nd line infrastructure support engineer with expertise in MSP and multiple client set-ups. The ideal candidate will have a passion for technology and a desire to develop their skills in a fast-paced environment.

Key Responsibilities:
  • Take ownership of escalated issues from the Service Desk and work closely with the Network Infrastructure team.
  • Provide 2nd line customer-facing and remote support structure.
  • Assist with internal IT support, helpdesk, and incident management.
  • Configure and troubleshoot PC and server systems, firewalls, and network infrastructure.
  • Perform daily system checks, including backup monitoring and reporting.
  • Proactively and reactively deliver technical support to clients to meet SLAs.
  • Maintain and update internal client documentation and logging time and activities.
Requirements:
  • Working knowledge of Windows Server, Active Directory, Group Policies, DNS, DHCP, and troubleshooting.
  • Ability to develop knowledge of customer IT systems and how they relate to their business strategy and goals.
  • Excellent commercial acumen and social skills for client-facing interactions.
Working Arrangements:

This is a hybrid role with 2 days working from the office in Chippenham and some on-site visits to customers and clients.

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    Chippenham, Wiltshire, United Kingdom Peaple Talent Full time

    Job Title: 2nd Line Infrastructure Support EngineerPeaple Talent is partnering with a leading technology service provider to recruit a 2nd line infrastructure support engineer with expertise in MSP and multiple client set-ups. The ideal candidate will have a passion for technology and a desire to develop their skills in a fast-paced environment.Key...

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    Chippenham, Wiltshire, United Kingdom Peaple Talent Full time

    Job Title: 2nd Line Infrastructure Support EngineerPeaple Talent is partnering with a leading technology service provider to recruit a 2nd line infrastructure support engineer with expertise in MSP and multiple client set-ups. The ideal candidate will have a passion for technology and a desire to develop their skills in a fast-paced environment.Key...

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    Chippenham, Wiltshire, United Kingdom Peaple Talent Full time

    Job Title: 2nd Line Infrastructure Support EngineerPeaple Talent is partnering with a leading technology service provider to recruit a 2nd line infrastructure support engineer with expertise in MSP and multiple client set-ups. The ideal candidate will have a passion for technology and a desire to develop their skills in a fast-paced environment.Key...

  • Second Line Infrastructure Support Specialist

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    Chippenham, Wiltshire, United Kingdom Peaple Talent Full time

    Job Title: 2nd Line Infrastructure Support EngineerPeaple Talent is partnering with a leading technology service provider to recruit a 2nd line infrastructure support engineer with expertise in MSP and multiple client set-ups. The ideal candidate will have a passion for technology and a desire to develop their skills in a fast-paced environment.Key...

  • Second Line Infrastructure Support Specialist

    1 month ago

    Chippenham, Wiltshire, United Kingdom Peaple Talent Full time

    Job Title: 2nd Line Infrastructure Support EngineerPeaple Talent is partnering with a leading technology service provider to recruit a 2nd line infrastructure support engineer with expertise in MSP and multiple client set-ups. The ideal candidate will have a passion for technology and a desire to develop their skills in a fast-paced environment.Key...

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    Chippenham, Wiltshire, United Kingdom Peaple Talent Full time

    Job Title: 2nd Line Infrastructure Support EngineerPeaple Talent is partnering with a leading technology service provider to recruit a 2nd line infrastructure support engineer with expertise in MSP and multiple client set-ups. The ideal candidate will have a passion for technology and a desire to develop their skills in a fast-paced environment.Key...

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    1 month ago

    Chippenham, Wiltshire, United Kingdom Peaple Talent Full time

    Job Title: 2nd Line Infrastructure Support EngineerPeaple Talent is partnering with a leading technology service provider to recruit a 2nd line infrastructure support engineer with expertise in MSP and multiple client set-ups. The ideal candidate will have a passion for technology and a desire to develop their skills in a fast-paced environment.Key...

  • Second Line Infrastructure Support Specialist

    1 month ago

    Chippenham, Wiltshire, United Kingdom Peaple Talent Full time

    Job Title: 2nd Line Infrastructure Support EngineerPeaple Talent is partnering with a leading technology service provider to recruit a 2nd line infrastructure support engineer with expertise in MSP and multiple client set-ups. The ideal candidate will have a passion for technology and a desire to develop their skills in a fast-paced environment.Key...

  • Second Line Infrastructure Support Specialist

    1 month ago

    Chippenham, Wiltshire, United Kingdom Peaple Talent Full time

    Job Title: 2nd Line Infrastructure Support EngineerPeaple Talent is partnering with a leading technology service provider to recruit a 2nd line infrastructure support engineer with expertise in MSP and multiple client set-ups. The ideal candidate will have a passion for technology and a desire to develop their skills in a fast-paced environment.Key...

  • Second Line Infrastructure Support Specialist

    1 month ago

    Chippenham, Wiltshire, United Kingdom Peaple Talent Full time

    Job Title: 2nd Line Infrastructure Support EngineerPeaple Talent is partnering with a leading technology service provider to recruit a 2nd line infrastructure support engineer with expertise in MSP and multiple client set-ups. The ideal candidate will have a passion for technology and a desire to develop their skills in a fast-paced environment.Key...

  • Second Line Infrastructure Support Specialist

    1 month ago

    Chippenham, Wiltshire, United Kingdom Peaple Talent Full time

    Job Title: 2nd Line Infrastructure Support EngineerPeaple Talent is partnering with a leading technology service provider to recruit a 2nd line infrastructure support engineer with expertise in MSP and multiple client set-ups. The ideal candidate will have a passion for technology and a desire to develop their skills in a fast-paced environment.Key...

  • Second Line Infrastructure Support Specialist

    1 month ago

    Chippenham, Wiltshire, United Kingdom Peaple Talent Full time

    Job Title: 2nd Line Infrastructure Support EngineerPeaple Talent is partnering with a leading technology service provider to recruit a 2nd line infrastructure support engineer with expertise in MSP and multiple client set-ups. The ideal candidate will have a passion for technology and a desire to develop their skills in a fast-paced environment.Key...

  • Second Line Infrastructure Support Specialist

    1 month ago

    Chippenham, Wiltshire, United Kingdom Peaple Talent Full time

    Job Title: 2nd Line Infrastructure Support EngineerPeaple Talent is partnering with a leading technology service provider to recruit a 2nd line infrastructure support engineer with expertise in MSP and multiple client set-ups. The ideal candidate will have a passion for technology and a desire to develop their skills in a fast-paced environment.Key...

  • Second Line Infrastructure Support Specialist

    1 month ago

    Chippenham, Wiltshire, United Kingdom Peaple Talent Full time

    Job Title: 2nd Line Infrastructure Support EngineerPeaple Talent is partnering with a leading technology service provider to recruit a 2nd line infrastructure support engineer with expertise in MSP and multiple client set-ups. The ideal candidate will have a passion for technology and a desire to develop their skills in a fast-paced environment.Key...