Technical Field Support Specialist

18 hours ago


Swindon, Swindon, United Kingdom GBA5 EntServ UK Limited Full time

Job Overview

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We are seeking a skilled Field Engineer to join our team in Swindon and surrounding areas.

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This is a field-based/mobile role supporting clients with hardware break-fix/swap activities across a specific geographical area.

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The ideal candidate will have previous experience in a similar role, familiarity with Point-of-Sale devices, and knowledge of Windows operating system and associated technologies.

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Key Responsibilities:

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  • ">
  • Device and connectivity troubleshooting">
  • Device imaging and configuring">
  • Device swap outs and connectivity cabling, Wi-Fi">
  • Device installs, moves, decommissions">
  • Device stock control and asset management">
  • Proactive maintenance, user familiarisation and guidance">
  • Cable management">
  • Smart hands and eyes">
  • Liaison with other support teams">
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Benefits:

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We offer a comprehensive range of training and career development opportunities, a structured induction programme, tailored job training as well as mentoring and support for relevant sponsored professional qualifications.

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You will also have access to 'Perks at Work', a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and more.

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Salary: £30,000 - £40,000 per annum (depending on experience)

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Location: Swindon and surrounding areas

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Working Hours: Monday to Saturday 08:00 – 18:00 (typical 8-hour working day during Client office hours. Saturday working on an On-Call rota basis)



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