Technical Support Specialist
13 hours ago
2nd Line Support Engineer Position
Swindon
£32,000-£37,000 + 33 Days Holiday + Healthcare Cash Plan + Retail Discounts + EAP + Life Insurance + Package
This exciting opportunity is for a highly experienced 2nd Line Support Engineer to join a well-established business in Swindon. The successful candidate will provide technical support to customers via phone and email, working with a range of technical systems including Windows and Azure.
The ideal candidate will have excellent communication skills, a strong understanding of Windows 10 and 11, Intune, Defender, O365, Azure, VMware, Active Directory, and Routing/Switching/WAN/LAN.
This is a fantastic opportunity for a motivated and experienced technical professional to join a collaborative and welcoming team environment.
Key Responsibilities:
- Provide technical support to customers via phone and email
- Work with a range of technical systems including Windows and Azure
- Collaborate with the team to resolve technical issues
- Develop and maintain technical knowledge and skills
Requirements:
- Experience of working in a 2nd line support role
- Strong understanding of Windows 10 and 11, Intune, Defender, O365, Azure, VMware, Active Directory, and Routing/Switching/WAN/LAN
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
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