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Senior Technical Support Specialist

1 month ago

Swindon, Swindon, United Kingdom Rise Technical Recruitment Full time

Company Overview

Rise Technical Recruitment is a well-established business that offers a technically fascinating position for a 2nd/3rd Line Support Engineer.

Salary and Benefits

The role comes with a competitive salary of up to £37,000 per annum, plus an attractive package including 33 days' holiday, a healthcare cash plan, retail discounts, an employee assistance programme, life insurance, and more.

Job Description

As a 2nd/3rd Line Support Engineer, you will be responsible for delivering on-phone and email-based support to clients. Your duties will include working with a ticketing system, handling various technical issues, and collaborating with colleagues to resolve complex problems.

Requirements

To succeed in this role, you will need strong experience in Servers and Networking, as well as expertise in Windows 10 and 11, Intune, Defender, and O365. Veeam experience is also highly desirable. You should be based within a commutable radius of Swindon and possess excellent communication skills.

Working Conditions

This is a site-based role, with shifts typically running from 7:30am-3:30pm, 8:30am-5pm, or 9:30am-6pm. One week, you will work the morning shift, another week the afternoon shift, and the third week the late afternoon shift.

How to Apply

If you are a motivated and detail-oriented individual looking for a new challenge, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment.