Technical Support Specialist

2 days ago


Swindon, Swindon, United Kingdom Sigma Full time

We are looking for a Technical Support Specialist to join our team as a Junior Field Service Engineer. As a key member of our team, you will develop into the technical expert customers rely on.

Your primary responsibilities will include:

  • Providing technical support and guidance to customers
  • Identifying sales opportunities for additional products or services
  • Managing service documentation and ensuring accurate logging in the company's CRM
  • Liaising with technical teams to report field issues and contribute to product improvement

You will work closely with our technical teams to ensure seamless customer support and contribute to the development of new products and services.

To be successful in this role, you should have experience in a scientific or engineering role, a scientific or engineering qualification, and be willing to undertake regular travel. Good interpersonal skills are essential.

We offer a competitive salary of £45,000-£65,000 per annum, depending on experience, plus a company vehicle, potential bonus, and excellent benefits, including a pension, 24 days of holidays, eight bank holidays, cash healthcare plan, optical, dental, physiotherapy, well-being, and counselling.



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