Technical Support Specialist
4 weeks ago
Job Title: Technical Support Specialist
Job Summary:
Rise Technical is seeking an experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our customers across a windows-based tech stack.
Key Responsibilities:
- Provide on-phone and email-based support to customers
- Work with a ticketing system to resolve technical issues
- Collaborate with the team to ensure timely and effective resolution of technical issues
Requirements:
- Experience in Windows 10 and 11, Intune, Defender, and O365
- Azure cloud and VMware on-prem support experience
- Routing/Switching/WAN/LAN experience
- Excellent communication skills
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A collaborative and welcoming team environment
How to Apply:
Please submit your application, including your resume and a cover letter, to [insert contact information].
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