Key Holder

3 days ago


Livingston, West Lothian, United Kingdom Estée Lauder Companies Full time
Estée Lauder Companies - Key Holder - The Cosmetics Company Store - 30 Hours

Job Summary:

The Cosmetics Company Stores are the retail arm of Estée Lauder Companies, offering a premium beauty experience to customers. We are seeking a Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth operation of the store.

Key Responsibilities:

  • Support the Store Manager and Assistant Manager in achieving sales and customer service targets
  • Lead by example, providing inspirational and personalized customer service
  • Coach and mentor team members to achieve sales and customer service targets
  • Carry out essential start and end of day cash reconciliation
  • Open and close the store on a rota basis

Requirements:

  • Previous retail operations experience, including cash reconciliation and opening and closing the store
  • Previous supervisory experience, including coaching and mentoring others
  • A passion for providing inspirational and personalized customer service
  • An approachable and friendly personality
  • Confidence in speaking to customers and understanding their needs
  • Flexible availability across days and hours
  • Proof of right to live and work in the country

Benefits:

  • Competitive industry salary
  • Commission scheme eligibility
  • Annual Leave and Family Leave
  • Product discount and staff product concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections - Employee Assistance Programme
  • Extensive Training and development offering

About Us:

Estée Lauder Companies is an equal opportunities employer, committed to diversity and inclusion. We are a people-first company, respecting and caring for our employees, communities, and consumers.


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