Business Development Manager

4 weeks ago


Cheadle Hulme, Stockport, United Kingdom Charlotte Tilbury Full time

**Company Overview**

Charlotte Tilbury is a leading beauty company dedicated to providing exceptional customer experiences and innovative products.

**Job Summary**

We are seeking a highly skilled Business Development Manager to join our team. As an ambassador of our brand, you will be responsible for achieving optimal financial results by maximizing top-line sales potential and delivering superior service to our customers.

**Key Responsibilities**

  • Sales
    • Drive financial results in store to meet and exceed plan, including Key Performance Indicators (KPIs) such as Average Unit Sales (AUS) and Items Per Transaction (IPT)
    • Communicate and manage agreed goals with the team
    • Responsible for being a specialist in retail artistry brands, demonstrating entrepreneurial spirit within Company guidelines
  • Customer Service
    • Manage customer queries through sound judgment and achieve positive outcomes
    • Extend exceptional customer service beyond the in-store experience
    • Analyze business performance and proactively plan strategy within day-to-day business and events
  • Store and Retail Partner Relationships
    • Establish and develop a cooperative and mutually respectful relationship with the store retail operations team
    • Schedule team to optimize coverage according to customer flow
    • Maintain excellent counter hygiene standards and store standards

**Requirements**

  • Minimum 2 years of experience in a retail or sales environment
  • Proven track record of achieving sales targets and delivering exceptional customer service
  • Strong communication and interpersonal skills
  • Ability to work effectively in a team environment

**Benefits**

  • Competitive salary: $65,000 - $80,000 per annum
  • Opportunities for career advancement and professional development
  • Discounts on Charlotte Tilbury products

**Location**

The ideal candidate will be based in the Charlotte Tilbury store, with the possibility of travel to other locations as required.



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