Business Development Manager
4 weeks ago
**Company Overview**
Charlotte Tilbury is a leading beauty company dedicated to providing exceptional customer experiences and innovative products.
**Job Summary**
We are seeking a highly skilled Business Development Manager to join our team. As an ambassador of our brand, you will be responsible for achieving optimal financial results by maximizing top-line sales potential and delivering superior service to our customers.
**Key Responsibilities**
- Sales
- Drive financial results in store to meet and exceed plan, including Key Performance Indicators (KPIs) such as Average Unit Sales (AUS) and Items Per Transaction (IPT)
- Communicate and manage agreed goals with the team
- Responsible for being a specialist in retail artistry brands, demonstrating entrepreneurial spirit within Company guidelines
- Customer Service
- Manage customer queries through sound judgment and achieve positive outcomes
- Extend exceptional customer service beyond the in-store experience
- Analyze business performance and proactively plan strategy within day-to-day business and events
- Store and Retail Partner Relationships
- Establish and develop a cooperative and mutually respectful relationship with the store retail operations team
- Schedule team to optimize coverage according to customer flow
- Maintain excellent counter hygiene standards and store standards
**Requirements**
- Minimum 2 years of experience in a retail or sales environment
- Proven track record of achieving sales targets and delivering exceptional customer service
- Strong communication and interpersonal skills
- Ability to work effectively in a team environment
**Benefits**
- Competitive salary: $65,000 - $80,000 per annum
- Opportunities for career advancement and professional development
- Discounts on Charlotte Tilbury products
**Location**
The ideal candidate will be based in the Charlotte Tilbury store, with the possibility of travel to other locations as required.
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