Housing Management Specialist

4 weeks ago

London, Greater London, United Kingdom Carrington Blake Recruitment Full time
Housing Advisor Job Description

Job Summary:

We are seeking a skilled Housing Advisor to join our team at Carrington Blake Recruitment. As a Housing Advisor, you will play a crucial role in providing a customer-focused, proactive, and high-quality tenancy/leasehold, neighbourhood management service to our residents.

Key Responsibilities:

  1. Manage a patch of tenancies, leases, and licences, ensuring all agreements are adhered to and taking action to address breaches where appropriate.
  2. Maintain up-to-date knowledge of relevant housing and leasehold legislation and case law, applying this knowledge in day-to-day working.
  3. Identify fire safety issues on our estates and in resident homes, providing advice and reporting issues to relevant departments.
  4. Plan, coordinate, and undertake tenancy audits, visiting all properties within an agreed timeframe to build business intelligence.
  5. Work with the voids team to deliver an effective voids/re-letting process, minimising void rent loss.
  6. Carry out sign-up interviews, ensuring tenants have all necessary information to understand their rights and obligations.
  7. Make the best use of our housing stock by identifying and supporting residents to be in the right home.
  8. Provide good quality housing advice to residents, signposting them to partner agencies to increase access to services.
  9. Lead on investigations into illegal occupancy, sub-letting, and squatting, repossessing properties speedily and minimising loss of income.
  10. Manage tenancy change applications, applying relevant policy, procedures, and legislation.
  11. Take a lead on ASB management, ensuring a victim-centred response and effective use of relevant tools and powers.
  12. Deliver a victim-centred approach towards victims of domestic violence, responding quickly and sensitively to reports.
  13. Have delegated responsibility for serving Notice of Seeking Possession and Notice to Quit in cases of tenancy breach or non-occupation.
  14. Initiate, convene, and chair professional meetings, multi-agency meetings, and case conferences to manage and resolve complex housing cases.
  15. Identify safeguarding issues, making appropriate referrals and convening safeguarding meetings where required.

Requirements:

To be successful in this role, you will need to have excellent communication and interpersonal skills, with the ability to work effectively with residents, colleagues, and external partners. You will also need to have a good understanding of housing legislation and policies, as well as the ability to work independently and as part of a team.

What We Offer:

We offer a competitive salary and a range of benefits, including opportunities for professional development and a supportive working environment.

How to Apply:

If you are a motivated and experienced Housing Advisor looking for a new challenge, please submit your application, including your CV and a covering letter, to Carrington Blake Recruitment.

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