Housing Management Specialist
3 weeks ago
Sanctuary Housing Services Limited is a leading social landlord, providing around 70,000 homes across England. We are seeking a skilled Housing Officer to join our London-based Tenancy Management Team.
Key Responsibilities:
- Provide a high-quality housing management service that meets the needs of customers and the wider community.
- Develop and maintain relationships with customers, colleagues, and external stakeholders to ensure effective service delivery.
- Manage complaints about service delivery and work with colleagues to resolve issues.
- Collaborate with external agencies to resolve issues affecting tenant welfare, including domestic abuse, anti-social behaviour, and safeguarding.
- Prior experience of delivering high-quality tenancy services and an understanding of Microsoft Office packages.
Benefits:
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays.
- A pension scheme with employer contributions.
- Life Assurance.
- Employee Advice Service including counselling.
- Cycle to Work scheme.
- Voluntary health plans.
- Employee discounts.
- Wellbeing support and tools.
- Employee recognition scheme.
About Us:
Sanctuary Housing is a not-for-profit organisation, reinvesting any surplus back into the local communities we serve. We are committed to making a positive impact on the lives of our customers and staff.
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