Healthcare Support Specialist

4 weeks ago


Edinburgh, Edinburgh, United Kingdom NHS Scotland Full time

Job Summary

We are seeking a skilled and experienced administrative professional to join our team at Kennoway Health Centre. The successful candidate will provide reception and administrative support within the practice, working closely with our existing team to deliver high-quality services to our patients.

Key Responsibilities

  • Provide administrative support to the practice team, including answering phone calls, responding to emails, and managing correspondence.
  • Manage patient records, including updating and maintaining accurate and up-to-date information.
  • Assist with the coordination of appointments, including scheduling and reminders.
  • Provide excellent customer service to patients, responding to their queries and concerns in a professional and courteous manner.
  • Work collaboratively with the practice team to achieve our goals and objectives.

Requirements

  • Previous administration or reception experience, preferably in a healthcare setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external agencies.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Ability to work accurately and efficiently in a fast-paced environment, with a high level of attention to detail.
  • Flexibility to work a 30-hour week, with the ability to adapt to changing priorities and deadlines.

What We Offer

  • A competitive salary, pro rata to part-time hours.
  • A supportive and collaborative work environment, with opportunities for professional development and growth.
  • A chance to make a real difference in the lives of our patients and the community we serve.

How to Apply

If you are a motivated and experienced administrative professional looking for a new challenge, please submit your application, including your CV and a covering letter, to [insert contact details].



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