Poolside Operations Supervisor

2 days ago


Isleworth, Greater London, United Kingdom Lampton 360 Limited Full time

As Duty Manager Lead at Lampton 360 Limited, you will play a pivotal role in shaping the customer experience at our Isleworth site. Your primary responsibility will be to oversee the day-to-day operations, ensuring a safe, enjoyable, and quality customer experience. To achieve this, you will need to proactively manage the Lifeguarding teams' performance, health, and safety on poolside, coordinate wet side timetables, events, and rotas, and set team targets. In addition to these core responsibilities, you will supervise and coordinate regular maintenance and cleaning of the facility, deal with any H&S incidents, accidents, safeguarding concerns, and report on the management system. The successful candidate will also perform pool hygiene and safety checks, coordinate events and activities like galas and holiday camps, provide first-class customer service to all users of the facility, and address any customer queries or complaints. We offer a comprehensive package that includes a competitive salary of approximately £35,000 per annum, free parking at all Leisure Centre Sites, 22 days holiday allowance, plus bank holidays, and a Free GOLD gym membership. Other benefits include enhanced Maternity and Paternity leave, a Pension Scheme, and Refer a Friend Scheme offering up £250 for each new employee referred. If you have the necessary skills and experience, and are passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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