Child Contact Centre Service Manager

1 day ago


Bournemouth, Bournemouth, United Kingdom YMCA Bournemouth Full time
About the Role

We are seeking an experienced Child Contact Centre Service Manager to join our team at YMCA Bournemouth. As a key member of our staff, you will be responsible for managing the day-to-day operations of our child contact centre, ensuring that we provide a safe and welcoming environment for all users.

The successful candidate will have excellent leadership skills, a strong understanding of child welfare, and experience in managing teams. You will be responsible for developing and implementing policies and procedures, managing budgets, and maintaining relationships with external stakeholders.

Salary: £35,000 - £45,000 per annum

About the Team: Our team is dedicated to providing high-quality services to vulnerable children and families. We are passionate about making a difference in our community and strive to create a positive impact on the lives of those we serve.

Your Responsibilities:

  • Manage the child contact centre, including staff supervision and performance management
  • Develop and implement policies and procedures to ensure compliance with relevant laws and regulations
  • Manage budgets and resources to ensure efficient service delivery
  • Build and maintain strong relationships with external stakeholders, including local authorities and charities

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment


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